Tom Hebbleth

Tom Hebbleth

http://mandigital.tumblr.com/ I am a freelance seo expert consultant, professional writer, blogger and editor. In seo, i cover on-page optimization and link building, combine with social media marketing and PPC.

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Our Digital Marketing Automation Methodology – INFOGRAPHIC







How we revolutionize digital marketing campaigns?



Customer Journey Audit



We start with what you have.



Our intelligent programs analyze all your historical sales data.



The software tears through as many data in an hour as it would take a human week to analyze.



The Result



A clear, top-down summary of your “Customer Journey”.



You’ll know exactly what worked in the past, by what degree.



The “sweet-spot” becomes clearer.



The single most effective way to position your offering.



Marketing System Build



We know your customer journey, so now we can lay down the tarmac to make it smoother for future customers.



Traffic





Create customer personas.


Craft engaging content that speaks to their individual needs.


Paid promotion and organic traffic are used to hook in more potential customers.


Engagement





    Define the length of sales funnel – How long do we need to nurture prospects?


    More content is produced that goes into greater detail and value.


    Remarketing means anyone who touches your website can be brought back in.


Sale





    Your products or services are promoted in a way that leaves customers happy about how they were sold to, and willing to buy again.


    Everything leading up to the sale is tracked. Nothing is left in the dark.


Our systems give you 20/20 vision into the traffic you reach.



Profit Optimization



The system is built to make optimization easy.





Track the result of every dollar spent.


Group individuals into segments.


Split test what works on each segment.


Squeeze every last drop from every dollar spent.



Real-Time Content Personalization



Dynamic Content = Content that changes depending on who’s looking at it and when.



e.g. auto-updating copyright notice in a website footer.



Go far deeper with self-adjusting email newsletters and web pages. Make all your content ultra-relevant to every prospect.



Future-Proof Your Marketing Strategy



Digital marketing is being eaten up by A.I… and that’s a good thing.



Machine learning enables software to plow through mountains of data, allowing marketers (like you) to take their heads out of mind-numbing spreadsheets and focus on the important questions.



Track who clicks what, when, and where.



Make content that tailors itself to different visitors.



Test different theories to find out what really makes you money.



Read more on our blog MAN Digital Blog



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New Post has been published on MAN Digital

Our Digital Marketing Automation Methodology - INFOGRAPHIC















How we revolutionize digital marketing campaigns?



Customer Journey Audit



We start with what you have.



Our intelligent programs analyze all your historical sales data.



The software tears through as many data in an hour as it would take a human week to analyze.



The Result



A clear, top-down summary of your “Customer Journey”.



You’ll know exactly what worked in the past, by what degree.



The “sweet-spot” becomes clearer.



The single most effective way to position your offering.



Marketing System Build



We know your customer journey, so now we can lay down the tarmac to make it smoother for future customers.



Traffic





Create customer personas.


Craft engaging content that speaks to their individual needs.


Paid promotion and organic traffic are used to hook in more potential customers.


Engagement





    Define the length of sales funnel – How long do we need to nurture prospects?


    More content is produced that goes into greater detail and value.


    Remarketing means anyone who touches your website can be brought back in.


Sale





    Your products or services are promoted in a way that leaves customers happy about how they were sold to, and willing to buy again.


    Everything leading up to the sale is tracked. Nothing is left in the dark.


Our systems give you 20/20 vision into the traffic you reach.



Profit Optimization



The system is built to make optimization easy.





Track the result of every dollar spent.


Group individuals into segments.


Split test what works on each segment.


Squeeze every last drop from every dollar spent.



Real-Time Content Personalization



Dynamic Content = Content that changes depending on who’s looking at it and when.



e.g. auto-updating copyright notice in a website footer.



Go far deeper with self-adjusting email newsletters and web pages. Make all your content ultra-relevant to every prospect.



Future-Proof Your Marketing Strategy



Digital marketing is being eaten up by A.I… and that’s a good thing.



Machine learning enables software to plow through mountains of data, allowing marketers (like you) to take their heads out of mind-numbing spreadsheets and focus on the important questions.



Track who clicks what, when, and where.



Make content that tailors itself to different visitors.



Test different theories to find out what really makes you money.



Source: https://goo.gl/ucqoZQ



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My Process For Setting Up A Solid Call Tracking System INFOGRAPHIC







Phase 1: Choose A Call Tracking Provider



Always use a SaaS service with cloud PBX technology. They will be able to handle any sudden peaks in traffic, and troubleshoot other issues.



In-house call tracking is what large corporations have been doing for a long time, and it takes the resources of a corporation to make that option viable. SaaS has opened this technology up to the rest of us.



It also makes sense to choose a call tracking provider who is also a Google Partner. Click here for the list. My personal preference is RingoStat.



Phase 2: Set Up A Tracking Number



If you’re a business that operates locally, get a local number. This helps give you an SEO bump.







Get a call-tracking enabled phone number.



Set the destination number.

This is your business’s root phone number.



Use that number for a marketing campaign that you want to illuminate.

Don’t muddy the waters by using it everywhere. When you want to compare two different marketing channels, use two different numbers.



Phase 3: Hook Up Analytics





If you’re using Google Adwords, you’re now ready to get maximum mileage out of the “Click to Call” feature. Pop a tracking number into that field, and you’ll have added a layer of Google Analytics on that number.



Google Analytics is a common integration for call tracking platforms, so you can use it even without an Adwords campaign. Double check that the platform you want to choose has this feature before you hand over your credit card number.



Focus on one metric above all others – First-time callers. It will take about 3 to 6 months of call data for this metric to emerge from the noise, since at the start, everyone will “technically” be a first-time caller.





Phase 4: Generate More Calls









The next chapter is packed with my favorite techniques for increasing the volume of inbound calls.



The “master technique”, however, is deceptively simple.



Test.



Now that you have tracking in place, you can watch any change you make to your marketing systems ripple through your results. However, that won’t help you much if you make changes at random.



Be a scientist about it. Choose one thing to test at a time, and keep everything else the same. Implement the test, and wait until you have statistical significance before you make a decision on the change you’ve made one way or the other.



This is the one principle to rule them all when it comes to optimizing your results in business.



Test, track, analyze, repeat.













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Call Intelligence: Advanced Call Tracking INFOGRAPHIC







What would you do if you could track the number of times your leads expressed interest or raised objections, or even the level of sales skill your phone reps exhibit?



These are known as conversational metrics, and they’re only possible with call intelligence.



It’s expensive now, but in the near future, I’m sure it will become much more affordable.



Using call intelligence to its full potential requires following these three basic steps:





Gather Useful Insights


Personalize the Customer Experience


Strategize with the Data


Gather Useful Insights



Call intelligence addresses the blind spot in your marketing analytics. Use it to attribute revenue and conversions back to your marketing campaigns and get in-depth insights about your customers.



Call intelligence can capture the following data points (and more):





Peak phone call times


Repeat vs. new call


Call outcome


Average call duration


Geographic location


Caller intent


Phone type


Demographic data


This kind of data is either impossible or time-consuming to track any other way. That’s why I’m so sure this is the future. When this technology becomes more affordable (just as basic call-tracking has done over the past decade), any business will be able to fill up the last gaps in their analytics and see exactly what’s making them money.



Personalize the Customer Experience



Custom Call Experiences



For example, set up distinct menu prompts for first-time callers and repeat callers. This customization can even be based on the caller’s online activity.



Leverage Conversation Analytics



Use signals from a phone call to customize a caller’s experience after the fact. For example, put them on retargeting or nurturing campaigns depending on keywords they say during the call. Or use the results of phone calls to test different sales scripts, thereby improving the experience of all callers.



Follow-Up Right



Put callers into follow-up campaigns based on call activity. Since you know their entire journey, online and offline, you’ll make sure the right message goes to the right person at the right time. No more accidently retargeting a converted customer with a discount for something they just bought!1



Act on the Data





    Double Down on Successful CampaignsWith call intelligence, you don’t just know which channels bring you the most calls. You know which bring you the best leads.


    Determine actual conversion pathsDo most people call straight from a well-placed search ad? Or do they decide to call only after some email nurturing? See their whole history laid out in front of you.


    Tie revenue to phone callsInstead of measuring success by call volume (which can be very misleading), measure it by actual revenue and know which cogs in your machine are making the cash register ring.


    Test and OptimizeThere are many things that could make your sales jump up, and with a stable tracking system, it’s fun to experiment. Review the results at the end of the week or month or quarter.


Phone number tests:





Position


Size


Font / Style


Landing page tests:





Calls to action


Messaging


Design


The 3 Core Benefits to Using Call Intelligence





    Increase in call volume


    Better lead quality


    Greater marketing ROI


You don’t have to change your phone number or do anything with your phone system.







    Increase in Call Volume. With insights into what’s actually driving phone calls, you’ll know how to drive more. e.g.




    Better Lead Quality. Improve the entire customer journey, including their experience on the phone, so you can get more of those high-value calls.




    Greater Marketing ROI. With proper analytics setup, you can improve all your channels constantly. The first step is seeing the exact ROI of every channel, laid out in front of you. The second is watching it go up.


Learn more how to do call tracking like a boss with our Ultimate Call Tracking Guide



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